Slack AI & Notifications

Connect a Slack workspace to receive Syncupp alerts, and, if you choose the full assistant, create and update work by messaging Syncupp in Slack.

app.syncupp.com

Connect Slack

1. Open Sidebar → Settings → Notification Preferences (app.syncupp.com/your-workspace/settings (opens in a new tab)).
2. Choose Connect Slack.
3. Pick one mode, then Continue to Slack and approve the Slack prompt.
   • Full AI Assistant + Notifications (recommended): Message Syncupp in a direct message to look up people, create and rename tasks, update due dates, view boards, and manage leave. Task alerts and channel updates are included.
   • Notifications Only: Posts updates into a Slack channel. This mode does not add the AI conversation. It asks Slack only for chat:write and channels:read.
4. You can change the mode or disconnect later from the same screen.

Where alerts go

After the account is linked, personal alerts arrive as direct messages. A workspace admin can also pick a channel and tick which types should be posted there as well. Until a channel is selected, those types stay as direct messages.

app.syncupp.com

Channel types include daily summary and morning briefing, task and sub-task events, comments, and attachments, reminders and overdue alerts, and board updates. Use Send test message to confirm the link. Send morning briefing now sends a briefing without waiting for the morning schedule.

Do the work from a Slack direct message

With Full AI Assistant on, message the Syncupp app directly. The assistant follows your role, the same way the web app does.

• Tasks: Create a task (title and board are required), rename it, assign or remove someone, change the due date, mark it done, or delete it when your role allows.
• Look things up: Ask for tasks, boards, team members, or a workspace summary.
• Leave: Apply for leave in a direct message. Approving or rejecting leave is only available in that direct message, not in a public or group channel.
• People: Invite a teammate when your role allows, after name, email, phone, and role are known.

If a task already has a due date, the assistant asks why before changing it. You can also do this from WhatsApp. See WhatsApp Notifications & Alerts.